FAQ

Processing time is usually 1-2 business days depending on the volume of laundry and the service chosen. We prioritize fast service for urgent customers.

Yes, we accept special fabrics like silk, but additional fees apply based on the fabric type and care process. Please consult our staff beforehand.

You can order laundry services through our website, call our phone number, or visit our location in Cilacap. We also offer pick-up and delivery services for customers who need it.

Yes, we offer a 10% discount for regular customers who have used our services at least 3 times a month. The discount applies to all service types.

To avoid damage, ensure clothes do not contain sensitive materials like jewelry or metal. We also use safe washing techniques for all fabric types.

Yes, we offer dry cleaning services for clothes requiring special care such as suits, wedding dresses, and luxury fabrics. Dry cleaning costs more than regular laundry.